5549 Montecito Ave, Dallas, TX 75248, USA

About Us

about us

About GenX

Honest, Fast, Friendly: Your Go-To Solution for All Your Tech Needs.

GenX provides people and businesses with an easy and trusted way to get personalized Tech Help, Setup, right to their doorstep. If you need your device fixed, some troubleshooting done or just need some helpful pointers, we’ll connect you with a GenX who can do it.

We observed that people became frustrated when they encountered problems with their technology. Those same people who came in for help would often vent about the added frustration that came from dealing with crowded parking lots and busy stores. The help these tech shops gave to their clients was often rushed and/or inaccurate. To top it all off, the client was handed a huge invoice which made matters even worse.

40+

Professionals

5k+

Happy Clients

90%

Devices Fixed

Why Choosee Us

At GenX, we combine over 5 Years of IT Support & leadership with a forward-thinking approach to solving your most challenging IT issues. Our comprehensive services are designed to adapt to your unique needs, helping you achieve sustainable growth.

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Customer Support
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Customer Satisfaction
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Skilled Personal

All People are personally interviewed, trained and certified.

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Quality

We vet all in-person interviews to verify their technical proficiencies.

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Experience

More than 5 years of operational success in U.S.A.

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Satisfaction

If you are not completely satisfied with your appointment, we will send a Nerd back free of charge or refund your money.

Full-Service Tech Support: Simplifying Technology for You

GenX Support is your trusted technology experts providing comprehensive technical support services to individuals and businesses. With our team of skilled experts, we simplify technology for our clients. We understand that each client has unique needs, so we offer tailored solutions to meet those specific requirements. Our range of services includes hardware and software support, network configuration and security, data backup and recovery, virus removal, and device optimization. We even provide on-site support, sending our certified technicians to your location for hands-on assistance.

Supporting both Windows and Mac operating systems, we cater to users of all platforms. We prioritize exceptional customer service, ensuring every interaction is pleasant and productive. Our technicians patiently guide customers through technical issues, offering valuable advice. They are continually trained on the latest technologies to ensure they are equipped to handle even the most complex problems. We offer flexible service plans, from affordable monthly subscriptions to one-time support options, accommodating individual users and businesses of all sizes. We also provide consultations for future tech investments, helping our clients make informed decisions that align with their goals and budget. As a reliable partner in the ever-evolving digital landscape, we empower individuals and businesses to fully leverage their devices and systems. Our commitment to quality and excellence has earned us the loyalty of customers around the globe.

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